Press release

iTSCOM and Connected Design Select mnubo to Empower the Japan Smart Home Market with IoT Insights

3 min readMONTREAL & TOKYO – April 18th, 2017. iTSCOM, a leading multi-play service operator in [...]

3 min read

MONTREAL & TOKYO – April 18th, 2017. iTSCOM, a leading multi-play service operator in Japan and part of the Tokyu Group, and Connected Design Inc, a smart product supplier formed as a joint venture between iTSCOM of the Tokyu Group, Fujitsu Cloud Technologies Limited of the Fujitsu Group, and the Tokyu Corporation – three of Japan’s most prominent service providers, announced today that they have selected mnubo’s SmartObjects analytics solution to gain valuable, actionable insights from their smart home deployment base – to drive service excellence and deliver a top-quality customer experience.

mnubo is a proven leader in the Internet of Things (IoT) analytics and data science space. Its SaaS-based offering serves several IoT applications including some of the largest smart home platforms in the world.

In early 2015, iTSCOM and Connected Design successfully launched a first-to-market smart home service in Japan, called Intelligent HOME. This home automation offering is now available to over 9 million Japanese customers through partnerships with leading cable providers, real estate developers amongst other channels.

“We are embarking on a transformational journey in the Japanese market by becoming the trusted brand that is putting the power of a smart home in the hands of homeowners,” stated Koji Takeda, Executive General Manager of iTSCOM Intelligent Home. “By leveraging mnubo’s expertise in Big Data, IoT insights and Artificial Intelligence (AI) we are able to truly understand our customers and deliver the highest level of service – this is strongly aligned with our core business values.”

“We are proud to partner with mnubo, and leverage real usage insights to proactively service iTSCOM’s rapidly growing smart home subscriber base,” said Fumi Shingai, CEO of Connected Design Inc. “The 360° perspective of the customer base is crucial to help the product, business and service teams drive meaningful business actions.”

“iTSCOM and Connected Design are pioneering very innovative smart home use cases in Asia that go beyond the traditional home automation and security services we see in North America,” said Frederic Bastien, CEO of mnubo. “We are delighted to work with these market-leading companies to help push the boundaries of how IoT data science, machine learning and AI can bring value to a multitude of consumer IoT applications.”

About iTSCOM
iTSCOM, founded in 1983 and owned by Tokyu Corporation, is an independent cable operator servicing parts of Tokyo and Kanagawa. iTSCOM began providing cable television service in 1987, and now provides TV, Internet and telephone services as a broadband provider. iTSCOM also offers ISP functionality services to small business offices and other independent cable operators.

About Connected Design Inc.
Connected Design Inc. is a joint venture between iTSCOM of the Tokyu Group (56.6%), Fujitsu Cloud Technologies Limited of the Fujitsu Group (33.4%), and the Tokyu Corporation (10%), with the mission of making people’s lives more convenient and smarter. For more information, visit

About mnubo
mnubo is an Internet of Things (IoT) company, providing data analytics solutions to connected product manufacturers and service providers. mnubo extracts business value from IoT data by delivering a SaaS solution with out-of-the-box IoT insights, data services, and advanced IoT data science. More at