Reduce Customer Churn with Consumer IoT Analytics

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Customer Engagement

Customer Engagement: Group customers based on their usage behaviour, and profile them to facilitate a faster adoption rate. Track the entire connected product lifecycle to reinforce brand engagement.

Success Scorecard: Gain access to an executive summary of how your connected products are being used and performing based on metrics contributing to the success or failure of consumer IoT products.

Product Usage: Report on the product performance to ensure maximal benefits and make targeted recommendations to increase upsell opportunities.

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Customer Churn

Correlate customer behaviour and product performance with actual churn to address behavioural patterns that lead to attrition

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Predictive Trends

Product Diagnostics: Identify patterns and trends which do not conform to expected configurations or normal product handling.

Predictive Trends: Use advanced data science and machine learning models to enable targeted preventative actions.

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