Connected products have created opportunities for aftermarket sales and marketing that were not there before. Your can now use data to create a seamless customer experience, reduce customer churn, and accelerate adoption.
Our Customer Experience & Marketing solutions help you increase personalization.
Customer Experience & Marketing
Improve energy efficiency, reduce the cost of truck rolls and enhance customer comfort
Reduce customer churn, enable proactive marketing and servicing, and create new aftermarket services
Reduce downtime, prevent equipment failure, optimize asset utilization, and extend equipment life
Insights from the industry
Through our partnership with Mnubo, we are pioneering a data-driven strategy in the HVAC market to improve customer experience, empower our channel partners, and build out new after-market services. Johnson Controls – Hitachi is committed to driving greater customer value through new IoT and AI-enabled innovations. As a data-first company, we are using IoT insights to deliver benefits to all stakeholders in the HVAC value-chain.
Finding strong business value from our data is critical to the success of Breville’s IoT program. We selected Mnubo to help us develop a complete data strategy and provide hands-on support to enable key use-cases around our connected products. Mnubo’s Platform also provides the power and flexibility needed to accelerate time-to-insights.
Yanmar continues to pioneer new innovations towards a sustainable future. Working with Mnubo’s AI-driven IoT insights solution, as part of the IoT test bed, will facilitate proactive decision-making as well as enable new learnings from the greenhouse data. This partnership combines Yanmar’s extensive industry experience with Mnubo’s unique ability to create business value from sensor data — and jointly build the next-generation of horticulture systems.
We are embarking on a transformational journey in the Japanese market by becoming the trusted brand that is putting the power of a smart home in the hands of homeowners. By leveraging Mnubo’s expertise in Big Data, IoT insights and Artificial Intelligence (AI) we are able to truly understand our customers and deliver the highest level of service – this is strongly aligned with our core business values.
The Mnubo partnership is pivotal to unlocking the business value that companies will derive from their smart equipment. Mnubo’s IoT data expertise and market-leading IoT analytics platform will enable HSB to build tailored financial solutions to improve companies business and/or facilitate new business models.